Technical Support for your Micros POS
857-236-0941
$49 and up based on the task
free support for clients on our payment platform
Micros POS Support — Get Expert Help
If you own or operate a business that relies on a point-of-sale system, also known as POS, you know how crucial
it is to have reliable support when you need it most. Micros is a top provider of POS systems and software, and their
customer service and technical support teams are available 24/7 to help businesses troubleshoot issues and get the most out
of their products. Based out of New Jersey, this skilled team of tech professionals is available when your business needs it most.
In this article, we will discuss the different types of Micros support available, how to find the right support center for your business,
and some common troubleshooting tips for Micros POS system problems.
What Micros customer service do we provide?
We provide a variety of Micros customer service support options to help businesses with their POS systems. These options include 24/7 Micros support phone number, Micros email support, and in-person support for instances where a skilled technician is needed. Micros also offers an online knowledge base with articles and tutorials to help businesses troubleshoot common issues and learn how to use their POS systems effectively. We have
found that the most effective way is to call the micros support number directly and to explain your issue to a live person.
An Overview of Different Types of Micros Support
We provide Micros offers several different types of support to help businesses with their POS systems. Some of these support options include:
• 24/7 Micros Helpline: Our Micros technical support operates via the phone for businesses that need immediate assistance with their POS systems. Businesses can call the 24/7 Micros POS support number to speak with an expert representative who can help troubleshoot issues and provide guidance on how to use the software and hardware effectively.
• Email Support: We offer email assistance for businesses that prefer to communicate this way. Businesses can send an email to our Micros email help center with their questions or issues, and our support representative will respond within 48 hours.
• Online Chat Support: We provide online chat support for businesses that prefer to communicate through chat. Businesses can access the online chat support feature
on the Micros support desk and speak with a Micros hotline representative in real-time.
• On-Site Support: For businesses that need hands-on assistance with their POS systems, we offer on-site Micros support. After you call the Micros customer service number, our technician will come to the business and provide assistance with troubleshooting issues or installing new hardware.
MICROS INTEGRATED PAYMENTS
A few facts about our Micros division
- We are the largest MICROS dealer in the country and has been in business for more than 34 years.
- We specialize in MICROS products; plenty of fellow dealers—including Oracle—have been able to lean on us for assistance in various complex projects.
- We are the only dealer in the nation that strictly installs and supports MICROS products.
- Most of our staff has been with the company for over ten years, amassing knowledge of both the industry and technology through company experience.
- We provide an in-house 24/7 support team with the experience that many rely on, alongside a resourceful warehouse, which consistently dispatches technical resources to resolve any issues.
- Nearly all of our employees have had, in one form or another, front-line experience in hospitality, from running corporate locations F&B operations to heading IT projects for hotels to being experienced bartenders and servers for high-volume businesses.
- We have experience in installing several EMV solutions across its customers’ various MICROS platforms. Our EMV is not only a solution that is recommended by our installation team for its operational and technical soundness but it’s also backed by our support team for its strong, technical build. Its ease of operation results in fewer tickets opened compared to other EMV solutions that may have been previously installed.
Frequently Asked Questions
If you find yourself having issues with your Micros POS system, there are a few troubleshooting steps you can take before calling Micros system support. First, make sure that all cables and connections are secure, and that the hardware is powered on. If the issue persists, try restarting the system or reinstalling the software. You can also check the Micros knowledge base for articles and tutorials on troubleshooting common issues. If you are still unable to resolve the issue, contact Micros support for assistance.
If you find yourself having issues with your Micros POS system, there are a few troubleshooting steps you can take before calling Micros system support. First, make sure that all cables and connections are secure, and that the hardware is powered on. If the issue persists, try restarting the system or reinstalling the software. You can also check the Micros knowledge base for articles and tutorials on troubleshooting common issues. If you are still unable to resolve the issue, contact Micros support for assistance.
Here are some common Micros POS system problems and troubleshooting tips:
1. Connection Issues: If you are having trouble connecting your Micros system to the internet or another device, make sure that all cables and connections are secure and that the devices are powered on. You can also try restarting the system or reinstalling the software.
2. System Crashes: If crashing or freezing is the issue, try restarting the system or reinstalling the software. You might also check for updates and make sure that your system meets the minimum hardware requirements.
3. Payment Processing Issues: If you are having trouble processing payments through your Micros system, make sure that your payment processor is set up correctly and that you have the correct payment credentials entered into the system. Also, try checking for updates and make sure that your payment processor is compatible with your Micros system.
If you tried all the above and you still need help with your Micros 3700 or if you need Micros Simphony support, please call our micros support 24/7 contact number @ 201-866-1000.
* You must be our existing customer who signed up for full acquiring to receive support.
* Please note, we do not provide support if you are not processing payments with us.
Working with professional Micros pos customer support experts can provide a vast range of benefits for businesses, including:
1. Quick Resolutions: Professional support experts can quickly diagnose and fix issues with your Micros system, saving you time and money in the long run.
2. Expertise: Support experts have extensive knowledge of Micros systems and can provide guidance and advice on how to use the software and hardware effectively.
3. Reduced Downtime: With quick resolutions and expert assistance, businesses can reduce the amount of downtime caused by technical issues and keep operations running smoothly.
4. Efficient Systems: Micros restaurant POS support operates via a fool-proof system that allows them to track and monitor help tickets. When customers reach out, they are issued a ticket number that correlates to their specific problem. A technician will reach out via phone and if the problem is unable to be solved this way, a tech will be sent out to the location.
5. Accessibility: Our Micros POS help desk has technicians in each of the 50 states of the USA, so you can rest assured that your business is in good hands. Should the need for a technician arise, support can have someone sent to the premises quickly.
6. Trusted By Many: Our division of Micros POS customer service is relied on by some of the biggest names in the industry, including Friendly’s and Applebee’s. Their trust in our support system is a direct result of their efficiency and successes.
7. Skilled Team Members: Our Micros technical support team is comprised of skilled professionals in a wide range of fields, all directly related to the systems they work on today. From IT to head of hospitality, these talented employees have front-of-the-line experience.
Micros POS system support can help businesses with their POS systems in several ways, including troubleshooting issues, providing training and tutorials, and offering 24/7 Micros support contact number for technical support. By following the troubleshooting tips and working with professional support experts, businesses can ensure that their Micros systems are functioning at their best and providing a seamless customer experience.
What our clients say about us
Conclusion
We provide free 24/7 remote and onsite technical support for customers who signed up for our full acquiring platform. All newly onboarded merchants will be provided with free, 24/7 Micros help desk.
*You must be our existing customer who signed up for full acquiring to receive free support.
* Please note, we do not provide free support if you do not process payments with us.
* Support starts from $49 depending on the complexity of the task. We only take Zelle payments at the moment.
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