Like we’ve mentioned before, Shift4 has recently acquired MICROS Retail Systems Inc., a leading MICROS POS dealer. All newly onboarded merchants will be provided with free, 24/7 software support by the MICROS Retail systems. There are one hundred MICROS reps who are ready to handle all technical and software services for our beloved customers.
A few facts about MICROS CENTER OF EXCELLENCE (former Micros Retail Systems Inc.)
MCOE is the largest MICROS dealer in the country and has been in business for more than 34 years.
MCOE specializes in MICROS products; plenty of fellow dealers—including Oracle—have been able to lean on MCOE for assistance in various complex projects.
MCOE is the only dealer in the nation that strictly installs and supports MICROS products.
Most of MCOE staff has been with the company for over ten years, amassing knowledge of both the industry and technology through company experience.
MCOE provides an in-house 24/7 support team with the experience that many rely on, alongside a resourceful warehouse, which consistently dispatches technical resources to resolve any issues.
Nearly all of MCOE’s employees have had, in one form or another, front-line experience in hospitality, from running corporate locations F&B operations to heading IT projects for hotels to being experienced bartenders and servers for high-volume businesses.
MCOE has experience in installing several EMV solutions across its customers’ various MICROS platforms. Shift4 EMV is not only a solution that is recommended by our installation team for its operational and technical soundness but it’s also backed by our support team for its strong, technical build. Its ease of operation results in fewer tickets opened compared to other EMV solutions that may have been previously installed.
Equipment that we use
Skytab wireless terminal
Skytab is seamlessly integrated to the Micros POS. It enables you with the ability to take orders & payments directly at the tables. Every step syncs to all of the POS stations and kitchen printers.
Ingenico Lane 3000 EMV pin pad
Ingenico Pin Pads are programmed and connected directly to the Micros POS station.
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